Mcdonald's Corporation - Success Strategies in Recessionary Environment |
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"Over the last few years we've really beefed up our consumer insights research. Knowing what our customers expect and then filling their needs and wants are important. They're pinched everywhere they go today. And we feel obligated to make sure they don't come to McDonald's to suffer the same fate. We're somewhat recession-resistant-not recession-proof, but we're attracting more customers today than ever before." 1 - Jim Skinner, CEO, McDonald's Corporation, in 2009. "There's nowhere else we'd rather go in restaurants right now. Remember, when people are down, they turn to the clown." 2 - John Glass, Stock Analyst, Morgan Stanley3, in 2008.
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1] Jessica Shambora, Adam Lashinsky, Barney Gimbel, Julie Schlosser, View From the Top, Fortune, March 16, 2009. |
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